ShotSpotter Fails on Its Own Claims

May 27, 2026
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John Blake, MPP and MS, Environment and Sustainability

On their website, SoundThinking Inc. (formerly ShotSpotter, Inc.), claims that ShotSpotter enables law enforcement to "1) be able to respond to a higher percentage of gunfire incidents; 2) improve response times to crime scenes to better aid victims and find witnesses; and 3) help locate key evidence to identify and investigate suspects." If we use SoundThinking's own marketing claims as metrics for the performance of ShotSpotter in Detroit, we can easily say that it fails on all three fronts.